Shipping and Delivery
Thank you for choosing our handmade jewelry, accessories, and home decor items. We take great pride in creating unique and high-quality pieces that are sure to add a touch of elegance to your life. In order to ensure a seamless shopping experience, we would like to provide you with important information regarding our shipping and delivery policies.
Shipping:
1. Processing Time:
Once your order is placed, our skilled artisans begin crafting your custom jewelry, accessories, or home decor items with utmost care. Please allow us 1-5 business days to complete this process. We assure you that this time is essential to ensure the finest craftsmanship and attention to detail.
2. Shipping Methods:
We offer reliable shipping services to ensure the safe and timely delivery of your order. Depending on your location, we select the most suitable shipping carrier to ensure your package reaches you securely. Our shipping partners include reputable companies such as USPS.
3. Shipping Costs:
Shipping charges are calculated based on the weight, dimensions, and destination of your package. The exact shipping cost will be displayed during the checkout process. We strive to provide competitive shipping rates while ensuring the safe transit of your precious purchase.
Delivery:
1. Delivery Time:
Once your package is shipped, the estimated delivery time varies depending on the shipping method and your location. Please note that delivery times may be affected by external factors beyond our control, such as customs procedures, weather conditions, or unforeseen delays. However, we will do our best to keep you informed and updated on the status of your order throughout the delivery process.
2. Tracking Information:
For your convenience, we provide tracking information for all shipped orders. You will receive an email with the tracking details once your package is on its way. This allows you to monitor the progress of your delivery and plan accordingly.
3. Packaging:
We understand the importance of presenting our handmade creations in a beautiful and secure manner. Your items will be carefully packaged to ensure they arrive in pristine condition. We take extra precautions to safeguard fragile pieces, such as jewelry, and avoid any damage during transit.
4. International Shipping:
We are delighted to offer international shipping to our customers worldwide. However, please note that additional customs fees, taxes, or import duties may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our product or shipping prices.
Customer Satisfaction:
Your satisfaction is our top priority, and we strive to exceed your expectations in terms of product quality, shipping, and delivery. If you encounter any issues or have any questions regarding your order, please do not hesitate to reach out to our dedicated customer support team. We are always here to assist you and provide any necessary guidance.
Thank you for choosing our handmade jewelry, accessories, and home decor items. We appreciate your support and look forward to serving you again in the future.
Warm regards,
June, CEO
Juniperzcreations